What We Believe about Internal Support Systems

• We believe your computer network should work the way the guy who sold it to you said it would.
  
  
• We believe your computer network should be supported in a proactive, consistent manner, like a gardener tends his garden. Most networks are tended only when something goes wrong; not a very good strategy for growing vegetables or companies.
  
  
• We believe your computer network should be supported by people who think past simply fixing the network to broader issues that can improve business processes, empower your people and enable growth.
  
  
• We believe your network should be a safe, reliable place for your data - that your data should be safe from viruses as it moves across the network and as it enters the network via e-mail.
  
  
• We believe the data on your network should be safe from loss. You can back up with tape, CD or you can even use off-site services over the Internet. We also believe you should make sure you're backing up successfully by testing your restore monthly (Did you know that almost 50% of backups don't restore, which means they didn't back up?). Also test your UPSs once a quarter to confirm your batteries in your battery backups are charged.
  
  
• We believe your network should empower your people by allowing them access to and sharing of the information they need to respond to customers more quickly and with more authority.
  
  
• We believe a portion of your data should be available 24/7 via the Internet to better serve customers and provide prospects with enough information to begin interacting with you.
  
  
• #1 There are several good anti-virus software packages our clients use and we can recommend.